Manage your online booking

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Online booking will be available 24 hours prior to the lesson start date. If you would like to check your current booking, please go to the booking page and login with your email and password.

Amend Your Booking

It is possible, if you would like to change the date, time, number of participants of your lesson or update details of your booking. You would need to contact ski school reception with the existing and change lesson details. The school will contact you with the lesson availability, new booking cost and other requested information.

Cancel &Refund Your Booking

All online booking cancellations must be made 48hours prior to the scheduled lesson time.
If refund is required, you would need to contact ski school reception with the lesson details such as booking name, booking email and lesson type. Once it is approve, we will process your refund back to the original credit card as soon as possible.

Terms

  • Changes to lesson start time/date must be confirmed 24 hours in advance of the designated start time.
  • All online booking cancellations must be made 3 days prior to the designated start time.
  • All changes subject to availability.
  • For lessons terms please visit https://goo.gl/cbSu99
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How to amend your booking

Please contact ski school reception via phone/email to amending and cancel your booking.
E-mail: school@rusutsu.co.jp
Tel: +81-(0)136-46-3280

Please provided information below,

For example John would like to amend his booking
• Change lesson date from 15-20Jan to 14-19Jan
• One extra guests to the group.
• Change lesson time from 09:00-16:00 to 9:30 – 16:30

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